Aster
Chapter 14

Plans and limits

From the moment you sign up, you get full access for one complete month, no credit card required. Here is what changes afterwards, depending on whether you choose a paid plan or not.

Warning shown by Aster: on the free plan, the program type is locked by the first program created.

One month trial, full access

Your account starts with access equivalent to the Solo plan for 30 days: every program type, full statistics, promotions included. No payment method is required to start.

At the end of those 30 days, choose Solo or Pro from your profile to keep that access. If you choose nothing, your account drops to the Free plan, with the limits described below.

If you are already using several program types The app will ask you which one to keep once the trial ends, if you have not paid. Your existing cards are never deleted.

What each plan allows

Free plan, $0 (after the trial)

  • Unlimited number of programs
  • Unlimited number of customers
  • Google Wallet and Apple Wallet
  • QR codes and catalogue page
  • One program type only
  • No statistics
  • No promotions

Solo plan, $23 per month

  • Every program type
  • Unlimited customer cards
  • Full statistics
  • Full visit history
  • Four promotions per month
  • Notifications on customer cards
  • Cancel any time
Pro plan, $35 per month Everything in Solo, with unlimited promotions and priority support. Built for merchants who send promotions regularly and want no monthly cap.

What happens when you change plan

Moving to Solo or Pro

The type lock is removed immediately. You can create other program types, and your full statistics become available, including for visits already recorded.

Returning to the Free plan

Nothing is deleted. Your existing cards stay viewable and scannable, even for visits already recorded. You simply cannot create new ones or renew them until you choose a paid plan, or choose a single program type to keep if you were using several.

See pricing in detail

Troubleshooting

What can go wrong

Your free plan is limited to the type "…". Upgrade to a paid plan to access every type.

Your trial month has ended and you have not chosen a paid plan. Two options: stay on the locked type, or move to Solo or Pro. There is no way to unlock the type without changing plan.

Choose a program type

You were using several program types when your trial ended. The app asks you which one to keep before continuing. Cards for the other types stay viewable, but you cannot create new ones.

Promotions are reserved for paid plans

You are on the free plan, after your trial. Move to Solo for four promotions per month, or to Pro for unlimited sends.