Aster
Chapter 11

Read your statistics

This is exactly what a cardboard card will never tell you. You just need to know what each figure measures, and above all what it does not.

Availability Statistics are included in the Solo plan, and open to everyone during the testing phase.
Aster statistics screen showing activity spread across the days of the week.
1

Your busiest days

Aster counts visits per day. You immediately see which days fill your business and which ones are quiet.

This is the most directly actionable figure of the set: run your promotions on the quiet days, not on the ones that already work.

2

Your programs ranked

If you run several programs, this tells you which one actually attracts people. A program that signs nobody up after several weeks has a problem with its threshold, its reward, or its display at the counter.

Ranking of loyalty programs in the Aster statistics.
Estimated revenue screen in the Aster statistics.
3

Estimated revenue

This is the most misread figure in the app, so let us be very clear about what it is.

Aster takes the average price you entered once when creating the program, and multiplies it by the number of visits. That is all.

This is not accounting No amount is ever entered at the counter. Aster does not know your real sales, sees no payment and records no transaction. This figure is an order of magnitude to help you decide, nothing more. Do not give it to your accountant.

What each figure means

Visits

The number of times you scanned a card. This is your real measure of loyalty, and the one that matters most.

New customers

The number of cards created. A figure that climbs when your counter display works, and flattens when nobody mentions it.

Completed cards

The number of customers who reached the threshold. If this stays at zero for weeks, your threshold is probably too high.

Estimated revenue

A projection from the price you entered. Useful for comparing two periods against each other, useless for knowing your exact turnover.

How to actually use this Look at the trend rather than the absolute value. A visit count rising week after week is worth more than one impressive isolated figure, and it is the only reliable sign that your program is taking hold.